One definition of personal data
The phrase carries one meaning across every page on this site. We use it for anything that can identify you alone, such as a phone number or Raast reference.
LEGAL REFERENCE
How We Handle Your Account Records
This page sets out what 777s7 collects when you open an account, why each record exists, and how you can ask us to correct or delete anything that...
Data gathered at sign-upWithdrawal checks explainedCorrections within seven daysDeletion requests accepted
What This Privacy Policy Sets Out
777s7 acts as data controller for the account you open, and this policy explains the chain: what we collect, why we hold it, who can see it, and when it goes. At registration we take your name, phone number, email address and date of birth, then add payment references whenever you fund an account through JazzCash, Easypaisa, SadaPay or Raast. Device details,
sign-in times and page activity are logged so takeovers can be spotted early. Where local law permits, we also store the identity document you submit for withdrawal checks. We do not sell personal data to advertisers or brokers, and access stays with staff who need it, with every internal lookup written to an audit trail. If a rule here conflicts with the
law in your supported region, the local rule applies.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PRIVACY DESK
How To Reach Our Privacy Desk
Questions about your records do not have to wait for office hours. Our privacy desk answers through live chat inside your account, by email, and on a Pakistan evening phone line, and every request is given a ticket number you can quote later. When you write in, mention your registered phone number so we can match the account without asking twice.
Team online
Live chat
Open your account, tap the help icon and a privacy agent joins the thread. Chat is the fastest route for record corrections because we can confirm your identity inside the session.
Email requests
Send your question by email and we reply within seven working days. Include the phone number registered on your account so the team can locate your file without asking for details twice.
Phone line
Our Pakistan evening line handles urgent access problems, such as a locked sign-in or a withdrawal held for checks. Agents talk you through the fix and log the call against your account.
DATA STEWARDSHIP
What You Can Verify Yourself
We would rather you test these claims than take them on faith. Every practice listed below can be confirmed inside your own account, from the encryption padlock on...
Encrypted sign-in
Your session travels over an encrypted connection, and the padlock in your browser confirms it before you type a password...
Password storage
Passwords sit in hashed form, which means our own staff cannot read them, and reset links expire quickly. Choose a...
Access audit trail
Every internal lookup of your file is stamped with the staff account that opened it. Ask who viewed your records...
Retention window
We keep records while your profile stays open, plus a short tail required for transaction reconciliation. After that window closes...
Correction route
If a name, address or phone number is wrong, send the corrected detail to the privacy desk. We update the...
No data selling
We do not sell personal data or hand it to advertising brokers. Sharing with payment partners goes only as far...
CONSISTENT WORDING
How This Fits Our Other Pages
This policy is one page in a set. Our terms explain the rules of holding an account, our cash pages describe how money moves, and this page covers the records behind both...
One contact route
The privacy desk details on this page match the ones inside the account help panel, so you never hunt for a second address or a hidden contact form.
Matching retention wording
Retention windows are described the same way here and in our terms, with no shortened version on one page and a longer one on another, which matters when you plan a request.
Shared payment references
Where a page mentions a transaction check, it points to the same rule set. JazzCash, Easypaisa, SadaPay and Raast receipts are handled under one approach rather than four.
Same language support
All pages use the same plain Pakistani English, with no clause tucked into denser wording. A sentence that puzzles you here appears in the terms with identical meaning.
Aligned revision dates
When a clause changes, the update appears on every affected page on the same day, so you are never reading an older rule beside a newer one. Revision dates line up across the set.
Same escalation path
If a request stalls, you escalate it the same way from any page: through the privacy desk, quoting your ticket number. That route does not change with where you started.
ACCOUNT LAYOUT
What You See Inside Your Account
Privacy controls are not buried in a footer here. Inside your account you will find a data panel listing what we hold, an export button that sends your...
Data panel
A single screen lists the profile details, device history and...
Export button
One click builds a file containing your records, which arrives...
Request tracker
Every correction or deletion request gets a reference number and...
Consent switches
Optional updates sit behind separate switches that start switched off...
Sign-in history
A rolling list shows each device, city and time of...
Delete profile link
Closing your account starts deletion from settings. We confirm by...
Questions Pakistani Account Holders Ask
Your name, phone number, email address and date of birth, plus the device and sign-in details that protect the profile. Payment references are added only when you move money through JazzCash, Easypaisa, SadaPay or Raast.
Account details stay while your profile is open, then for a short tail needed to reconcile transactions with payment partners. Once that period ends the file is deleted rather than parked in an archive.
Yes, and you can start the request from account settings or through the privacy desk. We remove profile data, though a small set of transaction references must stay for the period local law requires.
Only with partners who make the service work, such as payment processors and identity verification providers. They receive the minimum needed for a single task, and we never sell personal data to advertisers or brokers.
Withdrawal checks use the same file as your account, but access is limited to staff handling that request. Documents you submit are checked against your profile and stored under the same retention rules.
We update the page, move the revision date forward, and email account holders when a change affects how records are handled. Earlier wording stays available on request so you can compare both versions.
Send the corrected spelling, address or phone number to the privacy desk and quote your registered number. We update the record, confirm by email, and keep a short log of who made the edit.